Welcome to Just Pigments!
We turn around orders in 1-2 business days with Free shipping within the USA for orders over $10.
Please take time to read our shipping and returns policies before placing your order.
If you are a new customer please TEST our products using sample or 30 gram sizes. We cannot take any returns on open products.
Please, at this time DO NOT select USPS for International Shipments. USPS is cheaper than FedEx but USPS international shipments are getting lost and take 30 - 60 days for reported losses to be addressed! FedEx can track outside the USA and has Customs people in the countries they serve. USPS does not offer those services.
We strongly urge to NOT select Overnight shipping. We may not ship your order the day it arrives and USPS and FedEx pick up early so your order could sit here waiting for the next day's shipping pickups.
We continue to strive to get your order out within 48 hours and have been able to continue to do this during these COVID-19 times with few exceptions. One exception might be that your address needs to be verified. Please read the Shipping and Returns Policy for more information.
Orders are shipped in the order we receive them. We cannot accept orders with the expectation that your order will be shipped overnight on the same day your order. Our pickups are before 12 noon and we can’t leap frog your order over others that we received first. Your order must have come in the previous day to get overnight shipping. USPS overnight shipping is not really overnight. Your package must get to the post office by 4 pm for this to happen. Carriers are not able to do this. It generally goes out the next day after sorting.
Please read our shipping and returns policies for International Customers.
Please expect delays and note your tracking when you receive your email with your tracking details. USPS shipping is experiencing delays in ALL areas especially First Class Mail. Our mail carriers are doing their very best to service their business accounts during these very trying times for them and we support them 100%.
Just Pigments is based in Tucson, Arizona. We offer over 300 pigments and add new colors regularly. Our client base includes glass blowers, artists, paint companies, graphic artists, soap makers, cosmetic, manufacturers, candle makers, epoxy and resin companies, designers and handmade crafters. We are able to keep our prices low because we keep our overheads low.
Simply put, when a company puts genuine effort into developing a relationship with their customers, the public can tell. It's why a company like Southwest Airlines can be so beloved by customers despite being in an industry that most people love nothing more than to badmouth. Just Pigments believes a small business can actually have an edge over the Amazons and Wal-Marts of the world when they focus on their ability to forge genuine, long-term relationships with their customers. In a time of remarkable access to goods and services, what customers want more than ever is to trust the brand they are connecting with.
Just Pigments wants to foster a culture of gratitude that will translate into both profit for us.